Privacy Policy

1. Data Protection Strategy (GDPR & CCPA Compliance)

We operate as both a Data Controller (for our own business data) and a Data Processor (when handling lead generation data for our clients).

• For EU/French Data: We process personal data based on "Legitimate Interest" (Article 6(1)(f) of the GDPR) for B2B prospecting, ensuring all outreach is relevant and professional.
• For US Data: We comply with CCPA/CPRA requirements regarding the "sale" or "sharing" of personal information and provide clear opt-out mechanisms where required.

2. Information We Collect

A. Information You Provide to Us:

• Contact Data: Name, business email, phone number, and job title when you book a Strategy Audit or The Machine demo.
• Client Data: CRM credentials, ICP (Ideal Customer Profile) details, and sales collateral provided to us for campaign execution.

B. Information We Process for Lead Generation:

In our role as a Managed SDR Service, we process professional B2B data including:

• Professional email addresses and LinkedIn profiles.
• Company technographic and firmographic data, such as tech stack and funding rounds.

Note: We do not collect Sensitive Personal Information such as health data, religious beliefs, or private financial data.

3. How We Use Your Information

• Service Delivery: To deploy our 1% Elite talent and manage your outbound sales pipeline.
• Optimization: To audit calls and emails via our Managed Performance system for quality assurance.
• Market Expansion: To navigate the specific cultural and regulatory nuances of the US and French markets.

4. Data Sharing and Disclosure

SyncSales does not sell your personal information to third-party data brokers. We only share data with:

• Sub-Processors: Specialized sales tech stack tools such as CRMs, dialers, and email deliverability tools necessary to run your Machine.
• Legal Requirements: If required by law to comply with a subpoena or similar legal process in the US or EU.

5. International Data Transfers

Since we bridge the US and French markets, data may be transferred between the EEA and the United States. We utilize Standard Contractual Clauses (SCCs) approved by the European Commission to ensure a high level of protection for trans-Atlantic data flows.

6. Your Rights & Choices

Depending on your location, you may have the following rights:

• Access & Portability: Request a copy of the data we hold about you.
• Correction & Deletion: Request that we forget your professional data or correct inaccuracies.
• Opt-Out (US): The right to opt-out of the sharing of your data for cross-contextual behavioral advertising.
• Object to Processing (EU): The right to object to B2B prospecting based on legitimate interest.

To exercise these rights, please contact our Data Privacy Officer at: privacy@letssyncsales.com.

7. Security Standards

We implement Tier-1 security measures, including:

• Encryption: Data is encrypted at rest and in transit.
• Access Control: Only authorized 1% Elite reps assigned to your account can access your specific lead data.
• Vulnerability Scanning: Regular audits of our sales tech stack to prevent unauthorized breaches.

8. Cookie Policy

Our website uses essential and analytical cookies to improve your user experience. You can manage your cookie preferences through your browser settings or our on-site cookie consent banner.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in global data laws. We will notify you of any significant changes by posting the new policy on this page with a revised Effective Date.

10. Contact Us

If you have questions about our privacy practices or our security protocols, contact us at:

SyncSales Global Privacy Office
Email: contact@letssyncsales.com